We are a team of Decisioning Experts who deliver world class personalised customer engagement solutions for our clients

We are a pure play Pega Partner and recognized specialist in 1:1 Customer Engagement solutions – helping businesses leverage the power of Pega’s AI & Decisioning capabilities.

Our mission is to help simplify our clients personalised customer engagement solutions and together create brilliant customer experiences that deliver measurable results.

Our legacy is firmly rooted in customer decisioning and is made up of a team of experts with enviable experience delivering world class customer engagement solutions across the globe.

As a specialist Pega Partner, we recognize that our successes are measured on the value we deliver to each of our clients and the experiences we help them deliver to their customers – which is why we adopt a customer-obsessed mindset in all that we do.

We do this by simplifying customer engagement solutions so that businesses feel empowered to harness the full capability of the Pega product which drives measurable changes and ultimately better customer experiences.

Man Days on-site in 2023

NBA Solutions in-build today

Daily Customer Decisions on Pega implementations by DCS

1 m

Unique offerings live in Pega innovation marketplace

Values

We put people at the heart of customer engagement

We treat people as individuals and aim to make every conversation valuable; whether that’s our clients, their customers or our employees.

We encourage people to think differently when solving problems

By keeping pace with the evolving technology landscape and creating an environment that allows people to think outside of the box we’re able to come up with creative solutions, and be receptive to new ideas. This ensures we’re always doing the right thing, not just the easy thing.

We embrace change to drive continuous improvement

We’re not afraid of change, it’s part of how we work using agile methodologies. We’re always looking for better ways of doing things and reflecting those through process improvement to help our clients and enable our employees.

We collaborate to achieve common goals

We understand that working together creates a happier working environment, and that everyone has a part to play in order to be successful. Whether we’re working with clients, partners or colleagues our primary focus is on delivering good experiences for people.

We measure our successes on the successes of others

We often work on behalf of, and in conjunction with client teams and our successes are measured on the positive impact we’re able to make in helping them to achieve their goals. Whether this is through improved customer experiences, or supporting teams we recognise the mutual benefit in winning together.

We enable people to become the best version of themselves

We’re an inclusive and diverse team and we aim to give all of our employees the self-belief and tools to empower people to be the best at what they do. In doing so, they’re able to bring their whole self to work every day.

Meet Our Leadership Team

Our leadership teams history is firmly routed in 1:1 Customer Engagement and Decisioning; helping clients build world class solutions across a range of industries all over the globe for more than 20 years.

We are a team of Decisioning Experts who deliver world class personalised customer engagement solutions for our clients

Mission

Values

We put people at the heart of customer engagement

We encourage people to think differently when solving problems

We embrace change to drive continuous improvement

We collaborate to achieve common goals

We measure our successes on the successes of others

We enable people to become the best version of themselves

Meet Our Leadership Team

Where to find us

Submit your application

Your application has been received. Thank you for contacting us.

We are a team of Decisioning Experts who deliver world class personalised customer engagement solutions for our clients

Mission

Values

We put people at the heart of customer engagement

We encourage people to think differently when solving problems

We embrace change to drive continuous improvement

We collaborate to achieve common goals

We measure our successes on the successes of others

We enable people to become the best version of themselves

Meet Our Leadership Team

Steven Montgomery

Rob McLeod

Dave Hampton

Sunil Lodha

Arnold Koudijs

Doug Hampton

Where to find us

Submit your application

Your application has been received. Thank you for contacting us.