Following the re-structure of Pega’s Partner Programme ecosystem ‘DCS’ have been recognized as a 1:1 Customer Engagement Specialist Partner (EMEA).
It comes as Pega looks to bring more agility to its growing ecosystem, with the new programme intended to provide a deeper and more accessible range of partner skills and solutions for clients racing to keep pace with their markets.
This should in turn enable Pega clients to more easily identify and collaborate with the right pre-qualified partners across a range of technology and industry solutions – such as 1:1 Customer Engagement and Intelligent Automation.
Doug Hampton, Managing Director said, “We’re delighted to be recognized as a specialist in 1:1 Customer Engagement. Its testament to the hard work of the team and signals how far we’ve come in just over 2 years.”
The company’s history has been firmly routed in ‘decisioning’ with the founders sharing over 45 years of experience and have followed the evolution of the products capability into what it is today.
He went on to say, “We hope this will help differentiate us as experts in decisioning – because we believe we can provide a lot of value to both 1:1 Customer Engagement and Intelligent Automation solutions. We have over 30 Certified Pega Decisioning Architects – many with deep technical skills that have proven experience of building world class frameworks leveraging the full power of Pega’s Customer Decision Hub.”
To conclude he added, “We offer a different option to some of the more traditional systems integrators. We bring expert consultancy and advisory solutions either in collaboration with other partners or as end to end solutions. We’ve also built a number of different inhouse accelerators and service offerings aimed not only at getting the most value out of the tool, but also reducing the time it takes to realise a return on investment.”
