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DCS is a technology partner focused on 1:1 Customer Engagement and Decision Management.

We help businesses get the best out of their Decisioning stacks, so they can personalise the customer experience and unlock business value.

From advising clients on channel strategy, to upgrading legacy systems, enabling the latest product features, or training client teams to be self-sufficient, DCS’s team of experts enables clients to extract maximum value from their investment in 1:1 Customer Engagement and Decision Management software.

How we can help you

Capabilities

DCS is happy to support clients with decisioning capability - skilled individuals who can add value to teams immediately, be that for a month or a year.

Capabilities

From Lead Decisioning Architects who can help plot out decisioning roadmaps and channel strategy, to Data Engineers who can work with your data teams to ensure systems have real-time data available, DCS can provide skilled individuals who can support BAU teams with targeted capability throughout the delivery cycle.
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Services

DCS is able to provide clients with specific, time-bound services in relation to their 1:1 Customer Engagement and Decision Management solutions.

Services

If you need your decisioning engine and release cycles managed as a service, you want a new channel enabled correctly and quickly, or you require a Platform Modernisation project to uplift a legacy system, DCS can deliver compartmentalised services.
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Solutions

DCS can offer clients complete, ready-to-deploy solutions - developed & tested by our in-house Design & Innovation squad, and proven in real-life with our clients.

Solutions

From Credit Risk Decisioning, to Always-On Testing, Personalised Pricing, or Visitor Personalisation, DCS has proven decisioning and decisioning-adjacent solutions which can elevate and enhance your 1:1 Customer Engagement and Decision Management solutions.
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Capabilities

Our capabilities transcend the delivery cycle, adding value immediately and at every stage of a clients transformational journey. We shape roadmaps from inception to go-live, or post go-live through operational and delivery excellence for on-going customer success.
What we do

Services

Our services are designed to support clients with 1:1 Customer Engagement – based on real world experience leveraging Pega’s decisioning tools. Ranging from strategic partnerships delivering enterprise scale transformation to more defined projects such as Modernisation & Cloud Migration or on-going Managed Services.
What we do

Solutions

Our solutions differentiate the services we provide to our clients. Our Design & Innovation team invest significant time building solutions that ensure clients maximize the potential of the Pega product. In doing so, our services continue to evolve with the products latest features.
What we do

Brands we work with

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